Careers

PROJECT OVERVIEW
The purpose of the USAID NextGen Ugavi Bora, Afya Bora activity is to strengthen Tanzania’s public health supply chain and pharmaceutical services to ensure sustainable access to and appropriate use of safe, effective, quality-assured, affordable health commodities. USAID NextGen Ugavi Bora, Afya Bora activity must work to develop the capacity of local systems, institutions, and individuals to sustainably manage supply chains, for both USAID-procured health commodities and those procured through national/local systems, and to strengthen local pharmaceutical management systems, including quality pharmaceutical services and national regulatory systems

JOB SUMMARY
The Business Analyst will focus on facilitating all business analysis activities for the Supply Chain Information Systems implementation such as the electronic logistics management information systems (eLMIS), and coordinating functional requirements for development and integration of these systems. S/he will work with in-country stakeholders including the Ministry of Health (MOH), the President’s Office of Regional Administration and Local Government (PO-RALG) and ICT directorate/department to build consensus on business architecture decisions, where appropriate.

Responsibilities include, but are not limited to, the following:
Primary Responsibilities:

• Requirement Development and Documentation
  
• Collaborate with stakeholders to develop user requirements, including business process mapping, use case development, and detailed system specifications.
  
• Periodically convene subject matter experts to gather, analyze, and document user requirements, ensuring alignment with project goals and objectives.

System Performance and Improvement:

• Monitor, manage, and prioritize system backlogs (bugs, enhancements, and feature requests) using JIRA or Confluence, in consultation with the SCIS & DM team and key stakeholders.
  
• Proactively identify and implement strategies to optimize the functionality and utilization of Supply Chain Information Systems (e.g., eLMIS), including regular performance reviews to drive continuous improvement.

Collaboration and Community Engagement:

• Facilitate government counterparts' active participation in global Supply Chain Information Systems (e.g., OpenLMIS community) for alignment with new features, releases, and best practices (e.g., OpenLMIS v3.x).
  
• Foster linkages and synergies between supply chain systems and health facility systems (e.g., GoTHOMIS, Afya HMIS) and registries (e.g., Health Facility Registry) through Health Information Exchange platforms.

Testing and Quality Assurance:

• Develop and execute test plans and schedules for system changes in collaboration with software developers and the SCIS & DM team.
  
• Ensure technical compatibility and high-quality deliverables by working closely with developers, Analytics Advisors, System Support teams, and end-users.

Training and Documentation:

• Maintain and manage comprehensive system documentation, including technical guides, user manuals, and training curricula.
  
• Design and conduct user training sessions to build capacity for effective system use.

Stakeholder Engagement and Reporting:

• Serve as a technical resource for project staff on Data and Analytics activities and support other SCIS & DM initiatives as required.
  
• Prepare and deliver presentations, participate in stakeholder meetings, and represent the project in relevant forums.
  
• Complete and submit detailed technical and trip reports in a timely manner.

General Responsibilities:

• Ensure the timely and high-quality execution of workplan activities, demonstrating strong analytical skills and attention to detail to meet project deliverables.
  
• Support other duties as assigned to achieve project goals.

Applicants for this position should be Tanzanian nationals or lawful residents who possess the following minimum qualifications:

• Bachelor’s degree in IT, Computer Science, Health Information, Business Management, or related field. Advanced degree preferred.
  
• At least 4 years of practical experience in eLMIS, DHIS2, HMIS, and/ or related systems
  
• Experience working with MOH, health programs and knowledge of the larger HIS ecosystem in Tanzania
  
• Experience with MIS technical documentation and user manuals
  
• Experience conducting training
  
• Comprehensive knowledge of software development methodologies, including Agile, Waterfall, and other industry-standard practices.
  
• Experience in UI mock-up tool such as Visio, Lucidchart or Gliffy
  
• Strong analytical and problem-solving skills, with experience in business process mapping and system analysis.
  
• Proven communications and writing skills in English
  
• Ability to work in a dynamic team-oriented environment but self-managing of own time
  
• Ability to work collaboratively with technical teams, government counterparts, and end-users.
  
• Experience with USAID-funded projects preferred.
  
• Proficiency in tools like JIRA, Confluence, and Health Information Exchange platforms.
  
• Excellent documentation, training, and stakeholder engagement skills.
  
• Familiarity with supply chain and health facility systems integration.
  
• Strong organizational and time management skills, with a commitment to high-quality deliverables.
  
• Ability to work independently, take responsibility, and follow-through on assignments